Friday, September 12, 2008


A game we played this week where we were divided into groups and asked to build Gazogles - Lego structures that look like the picture on the right.

The full game description can be found in an article writen by one of our operations professors. This would have probably helped my team not to do as bad as we did, but we cannot look these things up until we finish playing the game or discussing a case due to the honor code. Some more insights we've had in class discussin this is that we could actually talk to our customers and settle deals with them, perhaps sell them special product for premium price. We could also exchange some lego pieces for other pieces (bigger) to make the whole structure simpler to assemble.

I can say that being on the inside (I was assembler 1) you get to diagnose your own process as well as the one before or after you in the way they affect you. We have 15 minutes between rounds to perform process improvement (Kaizen events) but they went by so fast I could have sworn it was 3 minutes. During the events my group failed to consolidate the ideas so we ended up improving parts of the process while other parts (like supplies and procurement) remained inefficient rendering the whole process inefficient.

We failed collecting the input from all the different stations and looking at the whole process and improving it. I guess it may have been easier for an outsider to see things clearly.

This is probably what they hire consultants to do.
Anyway, I guess hindsight is 20/20.

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